Why is my internet not working on my phone

Why is my internet not working on my phone

If your phone is connected to Wi-Fi but has no internet access, here are some possible reasons and solutions:

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1. Check If Other Devices Have Internet

• If only your phone has no internet → It’s a phone issue.
• If all devices have no internet → It’s a router or ISP issue.

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2. Restart Your Phone & Router

• Restart your phone to refresh the network connection.
• Restart your Wi-Fi router by unplugging it for 30 seconds, then plugging it back in.

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3. Forget and Reconnect to Wi-Fi

1. Go to Settings > Wi-Fi
2. Tap on your Wi-Fi network and select Forget Network
3. Reconnect by entering the password

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4. Check Airplane Mode & Mobile Data

• Make sure Airplane Mode is OFF.
• If using mobile data, turn it off and on to reset the connection.

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5. Check for Router Issues

• If your router has internet issues, try connecting to another Wi-Fi network (like a friend’s or a public hotspot).
• If the internet works on another Wi-Fi, the problem is with your home network.

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6. Reset Network Settings (iPhone & Android)

• iPhone:
  1. Go to Settings > General > Transfer or Reset iPhone
  2. Tap Reset > Reset Network Settings
• Android:
  1. Go to Settings > System > Reset Options
  2. Tap Reset Wi-Fi, Mobile & Bluetooth

⚠️ This will remove all saved Wi-Fi networks, so you’ll need to reconnect.

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7. Change DNS Settings (Optional)

If your phone connects but pages don’t load, try switching to Google DNS:

1. Go to Settings > Wi-Fi > Tap Your Network
2. Scroll down and select IP Settings (Set it to “Static”)
3. Change DNS to:
   • Primary: 8.8.8.8
   • Secondary: 8.8.4.4
4. Save & reconnect

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8. Check for Software Updates

• iPhone: Settings > General > Software Update
• Android: Settings > System > Software Update

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9. Disable VPN or Security Apps

• Some VPNs or firewall apps can block internet access. Try disabling them temporarily.

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10. Contact Your ISP or Phone Manufacturer

• If nothing works, check if your ISP is having issues.
• If the problem is only on your phone, there may be a hardware issue.

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Still having trouble? Let me know your phone model and the error message you see! 📱