Why is my internet not working on my phone

If your phone is connected to Wi-Fi but has no internet access, here are some possible reasons and solutions:
1. Check If Other Devices Have Internet
- If only your phone has no internet → It’s a phone issue.
- If all devices have no internet → It’s a router or ISP issue.
2. Restart Your Phone & Router
- Restart your phone to refresh the network connection.
- Restart your Wi-Fi router by unplugging it for 30 seconds, then plugging it back in.
3. Forget and Reconnect to Wi-Fi
- Go to Settings > Wi-Fi
- Tap on your Wi-Fi network and select Forget Network
- Reconnect by entering the password
4. Check Airplane Mode & Mobile Data
- Make sure Airplane Mode is OFF.
- If using mobile data, turn it off and on to reset the connection.
5. Check for Router Issues
- If your router has internet issues, try connecting to another Wi-Fi network (like a friend’s or a public hotspot).
- If the internet works on another Wi-Fi, the problem is with your home network.
6. Reset Network Settings (iPhone & Android)
- iPhone:
- Go to Settings > General > Transfer or Reset iPhone
- Tap Reset > Reset Network Settings
- Android:
- Go to Settings > System > Reset Options
- Tap Reset Wi-Fi, Mobile & Bluetooth
⚠️ This will remove all saved Wi-Fi networks, so you’ll need to reconnect.
7. Change DNS Settings (Optional)
If your phone connects but pages don’t load, try switching to Google DNS:
- Go to Settings > Wi-Fi > Tap Your Network
- Scroll down and select IP Settings (Set it to “Static”)
- Change DNS to:
- Primary: 8.8.8.8
- Secondary: 8.8.4.4
- Save & reconnect
8. Check for Software Updates
- iPhone: Settings > General > Software Update
- Android: Settings > System > Software Update
9. Disable VPN or Security Apps
- Some VPNs or firewall apps can block internet access. Try disabling them temporarily.
10. Contact Your ISP or Phone Manufacturer
- If nothing works, check if your ISP is having issues.
- If the problem is only on your phone, there may be a hardware issue.
Still having trouble? Let me know your phone model and the error message you see! 📱