No internet access but connected

If your device is connected to Wi-Fi but shows “No Internet Access,” here are the possible causes and solutions:
Possible Causes:
- ISP Outage – Your internet service provider (ISP) may be down.
- Router Issues – The router is malfunctioning or has outdated firmware.
- IP or DNS Configuration Issues – Incorrect network settings may prevent internet access.
- Firewall or Antivirus Interference – Security software may block your connection.
- Too Many Connected Devices – Overloaded networks can lead to connectivity problems.
- Weak Wi-Fi Signal – Poor signal strength may prevent stable internet access.
- MAC Address Filtering – Your router may be blocking your device.
How to Fix It:
Step 1: Restart Your Devices
- Restart your router and modem – Unplug for 30 seconds, then plug back in.
- Restart your device (phone, laptop, or tablet).
Step 2: Check If Other Devices Have Internet
- If only one device has the issue → It’s a device-specific problem.
- If all devices have no internet → The issue is with your router or ISP.
Step 3: Reset Network Settings
For Windows:
- Open Command Prompt as Administrator.
- Type the following commands one by one and press Enter after each:
netsh int ip reset netsh winsock reset ipconfig /flushdns
- Restart your computer.
For Mac:
- Go to System Settings > Network > Wi-Fi > Advanced.
- Forget the Wi-Fi network and reconnect.
- Restart your Mac.
Step 4: Check ISP Status
- Visit your ISP’s website or call their support to check for outages.
Step 5: Change DNS Settings
Try using Google’s DNS:
- Open Wi-Fi Settings on your device.
- Go to Network Properties.
- Change DNS to:
- Primary: 8.8.8.8
- Secondary: 8.8.4.4
- Save and restart your device.
Step 6: Disable Security Software
- Temporarily disable your firewall or antivirus and check if the internet works.
Step 7: Reset Your Router
- Hold the reset button on the back of the router for 10-30 seconds.
- Set up the router again.
Final Step: Contact Your ISP
If none of these solutions work, contact your internet provider for further assistance.
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