No internet access but connected

No internet access but connected

If your device is connected to Wi-Fi but shows “No Internet Access,” here are the possible causes and solutions:

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Possible Causes:

1. ISP Outage – Your internet service provider (ISP) may be down.
2. Router Issues – The router is malfunctioning or has outdated firmware.
3. IP or DNS Configuration Issues – Incorrect network settings may prevent internet access.
4. Firewall or Antivirus Interference – Security software may block your connection.
5. Too Many Connected Devices – Overloaded networks can lead to connectivity problems.
6. Weak Wi-Fi Signal – Poor signal strength may prevent stable internet access.
7. MAC Address Filtering – Your router may be blocking your device.

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How to Fix It:

Step 1: Restart Your Devices

• Restart your router and modem – Unplug for 30 seconds, then plug back in.
• Restart your device (phone, laptop, or tablet).

Step 2: Check If Other Devices Have Internet

• If only one device has the issue → It’s a device-specific problem.
• If all devices have no internet → The issue is with your router or ISP.

Step 3: Reset Network Settings

For Windows:

1. Open Command Prompt as Administrator.
2. Type the following commands one by one and press Enter after each: netsh int ip reset netsh winsock reset ipconfig /flushdns
3. Restart your computer.

For Mac:

1. Go to System Settings > Network > Wi-Fi > Advanced.
2. Forget the Wi-Fi network and reconnect.
3. Restart your Mac.

Step 4: Check ISP Status

• Visit your ISP’s website or call their support to check for outages.

Step 5: Change DNS Settings

Try using Google’s DNS:

1. Open Wi-Fi Settings on your device.
2. Go to Network Properties.
3. Change DNS to:
   • Primary: 8.8.8.8
   • Secondary: 8.8.4.4
4. Save and restart your device.

Step 6: Disable Security Software

• Temporarily disable your firewall or antivirus and check if the internet works.

Step 7: Reset Your Router

• Hold the reset button on the back of the router for 10-30 seconds.
• Set up the router again.

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Final Step: Contact Your ISP

If none of these solutions work, contact your internet provider for further assistance.

Would you like help with a specific device?